Astarea Yachting - Base Split

Nedavno sam imala priliku surađivati s Astareom i želim podijeliti svoje izuzetno pozitivno iskustvo. Od samog početka, komunikacija s timom bila je besprijekorna. Pristupačnost cura u uredu, peofesjonalnost i susretljivost ugodno me dočekalo. Bile su vrlo odgovorne i brzo su odgovarale na sva moja pitanja, što je uvelike olakšalo proces planiranja našeg putovanja. Jedrilica koju smo unajmili bila je u savršenom stanju…čista, dobro održavana i opremljena svim potrebnim sadržajima za ugodan boravak na moru. Jedno od najljepših iskustava bilo je gledanje zalaska sunca s palube jedrilice, dok smo plovili kristalno čistim vodama. Astarea je osigurala sve što nam je bilo potrebno za savršen odmor. Na kraju, moram posebno istaknuti fleksibilnost i spremnost tima Astarea da udovolji svim našim željama i potrebama. Svaki aspekt našeg putovanja bio je pažljivo isplaniran i izveden bez ikakvih problema. Čak i kad smo imali posebne zahtjeve u vezi s rutom i aktivnostima, skiper se pobrinio da sve bude realizirano na najbolji mogući način. Sigurno ću se vratiti i ponovo koristiti njihove usluge. Moje iskustvo s Astareom bilo je izvanredno i preporučujem ih svim ljubiteljima mora i avanture. Hvala vam, Astarea, na nevjerojatnom odmoru koji ćemo zauvijek pamtiti!

Bukirao sam brod "Casino royale" pocetkom rujna i imam samo rijeci hvale za sami brod i tim u charteru. Boris je odradio sa mnom check in, objasnio mi je svaki dio broda i bio je iznimno drag i otvoren za sva moja pitanja. Cure u uredu su nam objasnile sve upite koje smo imali i uvijek sa osmijehom na licu odgovarale na sva pitanja. Godisnji odmor je prosao fantasticno i nadam se da cu biti u prilici vratiti se i iduce godine! Uzivali smo jedriti našom obalom cak i uz lude vremenske nepogode! Sve pohvale Astarea! Preporucam svima!

Ovo ljeto sam imao priliku uzivati u Hrvatskoj obali uz Astareine usluge, iz tog razloga zelim podijeti ukratko svoje iskustvo s vama... Od prvog trenutka stupanja u kontakt sa ljudima iz Astaree odusevila me pristupacnost, lakoca komunikacije, brzina usluge... Pristupacnost cura iz ureda prilikom dolaska je bila iznimno simpaticna i od velike pomoci prilikom dogovaranja i ispunjavanja nekih naknadnih zahtjeva koje nisam napravio prilikom rezervacije... Boravio sam na "Despacito - Oceanis 46.1" i uz skippera Joku koji se uklopio u drustvo kao da ga znamo cijeli zivot, proveo sam nezaboravnih 7 dana po najpoznatijim djelovima Hrvatske obale. Toplo preporucujem svim ljubiteljima odmora uz more i na moru Astareine usluge i sigurno cu se vratiti i sljedece godine...

Super iskustvo s Astareom. Od pregovaranja i dogovaranja putem e-maila i telefona, preko iskustva tijekom prijave u bazi do suradnje sa skiperom - sve odlicno! Najvaznije nam je bilo da je skiper iskusan i simpatican jer smo bile 2 zene i 4 djece! Osjecale smo se sigurno i dobro vođeno s njim i djeca su uzivala! Sigurno cemo opet putovati s Astareom! Puno hvala!

Wir sind mit Skipper und der Goldfinger gesegelt. Nach Absprache was unsere Wünsche sind und was wir sehen wollen, haben wir unsere Route geplant. Der Skipper war wunderbar. Immer nett, erreichbar und hat sich im Hintergrund gehalten und uns eine Privatsphäre gegeben die wir uns auf so einem Schiff kaum vorstellen konnten. Die Tage auf See waren unbeschreiblich. Von malerischen Buchten bis hin zu unvergesslichen Abenden in Restaurants die nur mit dem Boot erreichbar waren. Wir sagen Danke dem ganzem Team für die unvergessliche Reise.

I have only had one experience with the charter company Astarea. Three years ago, I rented a boat called P and B. Although it was a boat about 3-4 years old, I was unpleasantly surprised at the miserable condition in which it was handed over to us. On the first day of sailing, we constantly dealt with various defects. The company did not communicate, so we had to fix all the discovered defects ourselves, on our own. But I had no idea what was coming! On the second day of sailing, immediately in the morning after leaving the bay, the mast fell while we were motoring (the sails were not hoisted)!!! The deck, cockpit, and bimini were severely damaged, and one crew member was injured. Our vacation ended on the island of Vis! The only thing the charter company did for us was arrange for the broken mast to be removed at the port of Komiža, but we had to tow it back to Split attached to the damaged boat ourselves. IT MUST BE ADDED THAT THE MAST BROKE AND FELL DUE TO UNPROFESSIONAL INTERVENTION BY INCOMPETENT AND FOOLISH TECHNICIANS IN THE AREA WHERE THE FORESTAY CONNECTS TO THE DECK. To sum it up: the holiday was completely ruined, one crew member was moderately seriously injured, the company refused to cover any additional costs related to the damage, and also refused to refund the charter fee. The owner and manager of the company then just mocked us at the base in Split and advised us to take them to court. I AM A SKIPPER WHO HAS BEEN SAILING FOR OVER TWENTY YEARS, BUT I HAVE NEVER ENCOUNTERED SUCH AN APPROACH. Astarea is a disgrace to all Croatian charter companies. Shame on them! I warn skippers to avoid this company at all costs. Jan, Czech rep.

Do not rent from here - the owner Toni Bezeljak and fleet manager Ton Raic do not care about customer safety! We rented a 2024 Jeanneau Sun Odyssey 490. During reaching in 20kts wind and 1.5m waves, the boat heeled over and the pull-out fridge flew out nearly hitting one of our crew members who was next to it at the time. As you can see from the pictures the fridge did not have locks in the corners. After notifying Toni, insted of offering advice or to remedy the situation, Toni was worried if the boat had any damage ?!?! The fridge was actually off the rails from the beginning causing a very tough open, so it had probably come out already before. Upon checkout they wanted to charge us 300 EUR for a ding on the floor and proceeded to explain how it was our fault and that we should know how to use the fridge, that we overloaded it (it was actually half empty), while not being able to explain what exactly we did wrong or what the supposed weight limit is... When pressed on safety and that something very bad could happened if a small was in front of the fridge and if they would fix it for the next customers they said that dying while on one their boats is perfectly normal (!). They claimed that they are not responsible for the boat and it came that way from the factory and we could sue Jeanneau if we wanted... wow... Even though they ulitmately didn't charge the 300EUR, this 1.5h ordeal ruined the end of an otherwise nice sailing week -- why treat customers like this?? As a note: the boat also had previous gel coat damage which was not pointed out during check-in and some other minor defects which we proactively pointed out during checkout.